FIVN Stock Analysis: Five9 | NASDAQ

Cloud Contact Center, Conversational AI, Workforce Engagement, Workflow Automation

Total Rating 72

Safety 84

Buy Signal 0.78

Software - Infrastructure
Industry Rotation: +0.4

Market Cap: 2.62B
Avg Turnover: 59.5M

Risk 3d forecast

Volatility60.9%

VaR 5^th Pctl9.68%

VaR vs Median-3.48%

Reward TTM

Sharpe Ratio0.98

Rel. Str. IBD98.6

Rel. Str. Peer Group95.7 pctl

Character TTM

Beta2.064

Beta Downside2.141

Hurst Exponent0.476

Choppyness53.4%

Drawdowns 3y

Max DD84.08%

CAGR/Max DD-0.15

CAGR/Mean DD-0.22

EPS (Earnings per Share)

EPS CAGR: 17.20%
EPS Trend: 91.1%

Last SUE: 1.88
Qual. Beats: 2

Revenue

Rev. CAGR: 12.22%
Rev. Trend: 99.5%

Last SUE: 1.69
Qual. Beats: 2

Warnings

No concerns identified

Tailwinds

Rs Leader

Idiosyncratic Leader

Avwap Ph Week

Seasonality 11.7 years of data

Jan +1.3% 5

Feb -0.5% 10

Mar -1.2% 5

Apr +2.1% 5

May +6.5% 20

Jun -0.3% 5

Jul +1.4% 11

Aug -0.3% 7

Sep -5.2% 45

Oct -0.8% 2

Nov +5.4% 14

Dec +1.0% 17

How good or bad each month usually is (without trend). The score below shows how much you can trust it: 0 = pure chance, >40 gets interesting and >55 is strong.

Description: FIVN Five9

Five9, Inc. (NASDAQ: FIVN) is a cloud software provider specializing in intelligent contact center solutions for the customer experience (CX) market. Its platform combines AI-driven capabilities-including AI agents, agent assist, workflow automation, and AI insights-with workforce engagement and revenue execution tools, enabling businesses to manage customer interactions across voice, chat, email, web, social media, and mobile channels.

The company operates under a software-as-a-service (SaaS) business model, delivering its solutions through application programming interfaces (APIs) and integrating with adjacent enterprise applications such as CRM software to optimize customer experience and agent productivity in real time. Five9 serves a diverse set of industries, including banking and financial services, business process outsourcing, retail, healthcare, technology, and education.

Founded in 2001 and headquartered in San Ramon, California, Five9 is classified within the Application Software sub-industry of the Information Technology sector. As a mid-cap cloud software vendor, it competes in the broader contact-center-as-a-service (CCaaS) market, which has been shifting from on-premises telephony systems toward AI-enabled, cloud-based platforms.

Headlines to Watch Out For

AI agent capabilities drive enterprise subscription revenue acceleration
Operating leverage improves as cloud contact center scale expands
CCaaS competition from Genesys NICE and AWS pressures market share

Piotroski VR-10 (Strict) 6.5

Net Income: 59.5m TTM > 0 and > 6% of Revenue
FCF/TA: 0.11 > 0.02 and ΔFCF/TA 4.44 > 1.0
NWC/Revenue: 59.98% < 20% (prev 62.63%; Δ -2.66% < -1%)
CFO/TA 0.14 > 3% & CFO 248.8m > Net Income 59.5m
Net Debt (218.7m) to EBITDA (187.6m): 1.17 < 3
Current Ratio: 4.15 > 1.5 & < 3
Outstanding Shares: last quarter (85.5m) vs 12m ago -4.25% < -2%
Gross Margin: 54.70% > 18% (prev 54.93%; Δ -0.22% > 0.5%)
Asset Turnover: 68.11% > 50% (prev 64.86%; Δ 3.25% > 0%)
Interest Coverage Ratio: 6.20 > 6 (EBIT TTM 79.3m / Interest Expense TTM 12.8m)

Altman Z'' 3.04

A: 0.39 (Total Current Assets 951.3m - Total Current Liabilities 229.3m) / Total Assets 1.83b
B: -0.19 (Retained Earnings -356.4m / Total Assets 1.83b)
C: 0.04 (EBIT TTM 79.3m / Avg Total Assets 1.77b)
D: 0.75 (Book Value of Equity 784.8m / Total Liabilities 1.05b)
Altman-Z'' = 3.04 = A

Beneish M -2.94

DSRI: 1.03 (Receivables 147.1m/130.9m, Revenue 1.20b/1.11b)
GMI: 1.00 (GM 54.93% / 54.70%)
AQI: 1.00 (AQ_t 0.35 / AQ_t-1 0.35)
SGI: 1.09 (Revenue 1.20b / 1.11b)
TATA: -0.10 (NI 59.5m - CFO 248.8m) / TA 1.83b)
Beneish M = -2.94 (Cap -4..+1) = A

What is the price of FIVN shares?

As of October 26, 2026, the stock is trading at USD 37.61 with a total of 2,467,816 shares traded. Over the past week, the price has changed by +16.69%, over one month by -0.19%, over three months by +72.96% and over the past year by +63.38%.

Current recommended Stop Loss: 35.10 (which is 6.7% or 1.2 ATR below the current price).

Is FIVN a buy, sell or hold?

Five9 has received a consensus analysts rating of 4.29. Therefore, it is recommended to buy FIVN.

StrongBuy: 12
Buy: 3
Hold: 6
Sell: 0
StrongSell: 0

What are the forecasts/targets for the FIVN price?

Analysts Target Price	36.7	-2.4%

Five9 (FIVN) - Fundamental Data Overview as of 24 October 2026

Market Cap USD = 2.62b (2.62b USD * 1.0 USD.USD)
P/E Trailing = 50.8696
P/E Forward = 9.9206
P/S = 2.1786
P/B = 3.5886
P/EG = 0.2842
Revenue TTM = 1.20b USD
EBIT TTM = 79.3m USD
EBITDA TTM = 187.6m USD
Long Term Debt = 737.3m USD (from longTermDebt, last quarter)
Short Term Debt = 22.8m USD (from shortTermDebt, last quarter)
Debt = 872.8m USD (from shortLongTermDebtTotal, last quarter) + Leases 67.8m
Net Debt = 218.7m USD (calculated: Debt 872.8m - CCE 654.1m)
Enterprise Value = 2.84b USD (2.62b + Debt 872.8m - CCE 654.1m)
Interest Coverage Ratio = 6.20 (Ebit TTM 79.3m / Interest Expense TTM 12.8m)
EV/FCF = 14.27x (Enterprise Value 2.84b / FCF TTM 199.1m)
FCF Yield = 7.01% (FCF TTM 199.1m / Enterprise Value 2.84b)
FCF Margin = 16.54% (FCF TTM 199.1m / Revenue TTM 1.20b)
Net Margin = 4.94% (Net Income TTM 59.5m / Revenue TTM 1.20b)
Gross Margin = 54.70% ((Revenue TTM 1.20b - Cost of Revenue TTM 545.3m) / Revenue TTM)
Gross Margin QoQ = 53.37% (prev 55.85%)
Tobins Q-Ratio = 1.55 (Enterprise Value 2.84b / Total Assets 1.83b)
Interest Expense / Debt = 1.47% (Interest Expense 12.8m / Debt 872.8m)
Taxrate = 10.60% (7.05m / 66.5m)
NOPAT = 70.9m (EBIT 79.3m * (1 - 10.60%))
Current Ratio = 4.15 (Total Current Assets 951.3m / Total Current Liabilities 229.3m)
Debt / Equity = 1.11 (Debt 872.8m / totalStockholderEquity, last quarter 784.8m)
Debt / EBITDA = 1.17 (Net Debt 218.7m / EBITDA 187.6m)
Debt / FCF = 1.10 (Net Debt 218.7m / FCF TTM 199.1m)
Total Stockholder Equity = 793.9m (last 4 quarters mean from totalStockholderEquity)
RoA = 3.36% (Net Income 59.5m / Total Assets 1.83b)
RoE = 7.49% (Net Income TTM 59.5m / Total Stockholder Equity 793.9m)
RoCE = 5.18% (EBIT 79.3m / Capital Employed (Equity 793.9m + L.T.Debt 737.3m))
RoIC = 4.53% (NOPAT 70.9m / Invested Capital 1.56b)
WACC = 9.76% (E(2.62b)/V(3.50b) * Re(12.57%) + D(872.8m)/V(3.50b) * Rd(1.47%) * (1-Tc(0.11)))
Discount Rate = 12.57% (= CAPM, Blume Beta Adj.) -> capped to 12.54%
Shares (quarterly) Correlation: 69.25 | Cagr: 6.95%
[DCF] Terminal Value 73.55% ; FCFF base≈163.4m ; Y1≈187.3m ; Y5≈275.7m
[DCF] Fair Price = 41.54 (EV 3.32b - Net Debt 218.7m = Equity 3.10b / Shares 74.7m; r=9.76% [WACC]; 5y FCF grow 15.0% → 2.50% )
EPS Correlation: 91.14 | EPS CAGR: 17.20% | SUE: 1.88 | # QB: 2
Revenue Correlation: 99.48 | Revenue CAGR: 12.22% | SUE: 1.69 | # QB: 2
EPS current Quarter (2026-09-30): EPS=0.80 | Chg30d=+0.08% | Revisions=-84% | Analysts=21
EPS current Year (2026-12-31): EPS=3.26 | Chg30d=+0.02% | Revisions=+0% | GrowthEPS=+10.1% | GrowthRev=+10.3%
EPS next Year (2027-12-31): EPS=3.84 | Chg30d=+0.02% | Revisions=+25% | GrowthEPS=+17.8% | GrowthRev=+9.8%
[Analyst] Revisions Ratio: -22% (up=18, down=29)