(CXM) Sprinklr - Ratings and Ratios

Sprinklr Inc. (NYSE:CXM) is a leading provider of enterprise cloud software, operating a Unified Customer Experience Management (Unified-CXM) platform designed to break down internal silos and unify customer-facing teams. The platform enables seamless collaboration across digital channels, combining a suite of AI-powered tools to deliver cohesive customer experiences at scale.

The company’s product portfolio includes Sprinklr Service, which centralizes customer service operations across voice, digital, and social channels using AI-driven solutions. Sprinklr Social offers unified social media management for publishing and engagement. Sprinklr Insights aggregates and analyzes data from first-party, second-party, and third-party sources to provide actionable consumer, competitive, and industry insights. Sprinklr Marketing streamlines content production and campaign orchestration across multiple channels. These products are supported by professional, managed, training, and consultancy services.

Founded in 2009 and headquartered in New York, Sprinklr has established itself as a key player in the enterprise software space, with a market capitalization of $2.2 billion. The company trades on the NYSE under the ticker symbol CXM, classified under the Application Software sub-industry. Key financial metrics include a trailing P/E ratio of 57.87 and a forward P/E of 22.78, with a price-to-book ratio of 4.54 and a price-to-sales ratio of 2.85.

For investors and fund managers, Sprinklr’s focus on AI-driven customer experience management positions it in a high-growth sector, as enterprises increasingly prioritize unified customer engagement strategies. The company’s ability to integrate diverse data sources and provide actionable insights makes it a critical tool for brands seeking to optimize their customer interactions and maintain a competitive edge in a rapidly evolving digital landscape.