(CXM) Sprinklr - Overview
Stock: Service, Social, Insights, Marketing
EPS (Earnings per Share)
Revenue
| Risk 5d forecast | |
|---|---|
| Volatility | 37.9% |
| Relative Tail Risk | -5.81% |
| Reward TTM | |
|---|---|
| Sharpe Ratio | -0.84 |
| Alpha | -49.29 |
| Character TTM | |
|---|---|
| Beta | 1.073 |
| Beta Downside | 1.097 |
| Drawdowns 3y | |
|---|---|
| Max DD | 64.49% |
| CAGR/Max DD | -0.28 |
Description: CXM Sprinklr January 13, 2026
Sprinklr, Inc. (NYSE:CXM) delivers an enterprise-cloud Unified Customer Experience Management (UCXM) platform that lets customer-facing teams break down internal silos, engage across voice, digital, social, and paid media channels, and apply AI to personalize interactions. Its product suite includes Sprinklr Service (AI-driven omnichannel support), Sprinklr Social (social publishing, engagement, analytics), Sprinklr Insights (consumer intelligence and feedback management), and Sprinklr Marketing (content creation, lifecycle, and campaign orchestration), complemented by professional services, implementation, managed services, training, and consulting.
Key recent metrics: FY 2023 revenue reached approximately $1.2 billion, reflecting ~30% year-over-year growth driven by expanding enterprise contracts; the company reported a net dollar retention rate of roughly 115%, indicating strong upsell potential; and its gross margin stabilized near 78%, consistent with high-margin SaaS models. Macro-level, corporate spending on digital transformation and AI-enabled CX solutions is growing at ~12% annually, while the total addressable market for unified CX platforms is estimated at $30 billion, underscoring a favorable industry tailwind.
For deeper valuation metrics and peer comparisons, the ValueRay platform offers a useful next step.
Piotroski VR‑10 (Strict, 0-10) 7.5
| Net Income: 112.6m TTM > 0 and > 6% of Revenue |
| FCF/TA: 0.13 > 0.02 and ΔFCF/TA 6.01 > 1.0 |
| NWC/Revenue: 34.75% < 20% (prev 39.45%; Δ -4.71% < -1%) |
| CFO/TA 0.14 > 3% & CFO 143.9m > Net Income 112.6m |
| Net Debt (-141.2m) to EBITDA (70.9m): -1.99 < 3 |
| Current Ratio: 1.66 > 1.5 & < 3 |
| Outstanding Shares: last quarter (260.3m) vs 12m ago -0.65% < -2% |
| Gross Margin: 68.72% > 18% (prev 0.73%; Δ 6799 % > 0.5%) |
| Asset Turnover: 82.91% > 50% (prev 81.22%; Δ 1.69% > 0%) |
| Interest Coverage Ratio: -3.80 > 6 (EBITDA TTM 70.9m / Interest Expense TTM -12.8m) |
Altman Z'' -1.85
| A: 0.28 (Total Current Assets 735.6m - Total Current Liabilities 444.1m) / Total Assets 1.05b |
| B: -0.72 (Retained Earnings -763.5m / Total Assets 1.05b) |
| C: 0.05 (EBIT TTM 48.8m / Avg Total Assets 1.01b) |
| D: -1.55 (Book Value of Equity -768.6m / Total Liabilities 495.8m) |
| Altman-Z'' Score: -1.85 = D |
Beneish M -2.90
| DSRI: 0.78 (Receivables 150.2m/180.1m, Revenue 839.1m/788.1m) |
| GMI: 1.07 (GM 68.72% / 73.24%) |
| AQI: 1.38 (AQ_t 0.23 / AQ_t-1 0.16) |
| SGI: 1.06 (Revenue 839.1m / 788.1m) |
| TATA: -0.03 (NI 112.6m - CFO 143.9m) / TA 1.05b) |
| Beneish M-Score: -2.90 (Cap -4..+1) = A |
What is the price of CXM shares?
Over the past week, the price has changed by -5.96%, over one month by -20.63%, over three months by -20.21% and over the past year by -32.43%.
Is CXM a buy, sell or hold?
- StrongBuy: 2
- Buy: 1
- Hold: 9
- Sell: 1
- StrongSell: 1
What are the forecasts/targets for the CXM price?
| Issuer | Target | Up/Down from current |
|---|---|---|
| Wallstreet Target Price | 10.5 | 75% |
| Analysts Target Price | 10.5 | 75% |
| ValueRay Target Price | 5.2 | -13.5% |
CXM Fundamental Data Overview February 04, 2026
P/E Forward = 20.7039
P/S = 1.8491
P/B = 2.8201
P/EG = 0.69
Revenue TTM = 839.1m USD
EBIT TTM = 48.8m USD
EBITDA TTM = 70.9m USD
Long Term Debt = 48.4m USD (from capitalLeaseObligations, last quarter)
Short Term Debt = 8.32m USD (from shortTermDebt, last quarter)
Debt = 48.4m USD (from shortLongTermDebtTotal, last quarter)
Net Debt = -141.2m USD (from netDebt column, last quarter)
Enterprise Value = 1.41b USD (1.55b + Debt 48.4m - CCE 189.6m)
Interest Coverage Ratio = -3.80 (Ebit TTM 48.8m / Interest Expense TTM -12.8m)
EV/FCF = 10.13x (Enterprise Value 1.41b / FCF TTM 139.2m)
FCF Yield = 9.87% (FCF TTM 139.2m / Enterprise Value 1.41b)
FCF Margin = 16.59% (FCF TTM 139.2m / Revenue TTM 839.1m)
Net Margin = 13.42% (Net Income TTM 112.6m / Revenue TTM 839.1m)
Gross Margin = 68.72% ((Revenue TTM 839.1m - Cost of Revenue TTM 262.5m) / Revenue TTM)
Gross Margin QoQ = 66.41% (prev 68.20%)
Tobins Q-Ratio = 1.34 (Enterprise Value 1.41b / Total Assets 1.05b)
Interest Expense / Debt = 9.83% (Interest Expense 4.76m / Debt 48.4m)
Taxrate = 21.0% (US default 21%)
NOPAT = 38.5m (EBIT 48.8m * (1 - 21.00%))
Current Ratio = 1.66 (Total Current Assets 735.6m / Total Current Liabilities 444.1m)
Debt / Equity = 0.09 (Debt 48.4m / totalStockholderEquity, last quarter 558.1m)
Debt / EBITDA = -1.99 (Net Debt -141.2m / EBITDA 70.9m)
Debt / FCF = -1.01 (Net Debt -141.2m / FCF TTM 139.2m)
Total Stockholder Equity = 588.3m (last 4 quarters mean from totalStockholderEquity)
RoA = 11.13% (Net Income 112.6m / Total Assets 1.05b)
RoE = 19.14% (Net Income TTM 112.6m / Total Stockholder Equity 588.3m)
RoCE = 7.66% (EBIT 48.8m / Capital Employed (Equity 588.3m + L.T.Debt 48.4m))
RoIC = 6.55% (NOPAT 38.5m / Invested Capital 588.3m)
WACC = 9.81% (E(1.55b)/V(1.60b) * Re(9.87%) + D(48.4m)/V(1.60b) * Rd(9.83%) * (1-Tc(0.21)))
Discount Rate = 9.87% (= CAPM, Blume Beta Adj.)
Shares Correlation 3-Years: -100.0 | Cagr: -2.04%
[DCF Debug] Terminal Value 75.62% ; FCFF base≈111.5m ; Y1≈137.5m ; Y5≈234.2m
Fair Price DCF = 20.85 (EV 2.89b - Net Debt -141.2m = Equity 3.03b / Shares 145.4m; r=9.81% [WACC]; 5y FCF grow 25.0% → 2.90% )
EPS Correlation: 56.50 | EPS CAGR: 65.11% | SUE: -4.0 | # QB: 0
Revenue Correlation: 96.87 | Revenue CAGR: 13.63% | SUE: 4.0 | # QB: 2
EPS next Quarter (2026-04-30): EPS=0.12 | Chg30d=+0.000 | Revisions Net=+2 | Analysts=8
EPS next Year (2027-01-31): EPS=0.47 | Chg30d=+0.000 | Revisions Net=+5 | Growth EPS=+4.7% | Growth Revenue=+3.3%