G 📈 Genpact Limited - Overview

Genpact Limited is a global provider of business process outsourcing and information technology services, with operations spanning across India, the rest of Asia, North and Latin America, and Europe. The company's services are categorized into three primary segments: Financial Services, Consumer and Healthcare, and High Tech and Manufacturing. Each segment is designed to cater to the unique needs of its respective industry, leveraging Genpact's expertise in process optimization, technology, and data analytics to drive business outcomes.

The Financial Services segment is a key area of focus for Genpact, offering a comprehensive range of services that include retail customer onboarding, customer service, collections, and loan operations, as well as compliance services, risk management, and wealth management operations support. Additionally, the company provides underwriting support, policy administration, and claims management services, demonstrating its ability to support the entire lifecycle of financial products and services. This segment is critical in helping financial institutions navigate the complexities of regulatory requirements, risk management, and customer expectations, while also improving operational efficiency and reducing costs.

The Consumer and Healthcare segment is another significant area of operation for Genpact, where it provides services such as demand generation, supply chain planning, and digital commerce, as well as end-to-end claim lifecycle management, revenue cycle management, and care services. This segment is designed to help consumer and healthcare companies improve their customer engagement, operational efficiency, and revenue growth, while also ensuring compliance with regulatory requirements and industry standards. By leveraging its expertise in data analytics, process optimization, and technology, Genpact is able to deliver tailored solutions that meet the unique needs of its clients in this segment.

The High Tech and Manufacturing segment is a specialized area of operation for Genpact, where it offers industry-specific solutions for trust and safety, advertising sales support, customer experience, and engineering services. The company also provides digital operation services, data-tech-Al services, and finance and accounting services, such as accounts payable, invoice-to-cash, and financial planning and analysis. This segment is critical in helping high-tech and manufacturing companies navigate the complexities of global supply chains, regulatory requirements, and customer expectations, while also improving operational efficiency, reducing costs, and driving innovation.

Genpact's services are designed to be flexible and scalable, allowing clients to choose from a range of delivery models, including onshore, offshore, and nearshore options. The company's global delivery network spans across multiple countries, providing clients with access to a diverse pool of talent, expertise, and technology. With a strong focus on innovation, quality, and customer satisfaction, Genpact has established itself as a leading provider of business process outsourcing and information technology services, with a client base that includes many of the world's leading companies. Founded in 1997 and headquartered in Hamilton, Bermuda, Genpact is a publicly traded company listed on the New York Stock Exchange (NYSE:G), with a web presence at https://www.genpact.com and an ISIN of BMG3922B1072.